Check-in is after 3pm and check-out is by 12pm.
*May vary depending on plan

Yes, that's OK. Please contact us if you plan on checking in after 10pm or if there is a significant change to your scheduled arrival time.

This is subject to availability. Additional fees apply for 3 hours (30%), 5 hours (50%), and 6 hours or more (100%).

Upon arrival, we ask that you make payment using the following methods:
・For credit cards: We will register your card information.
- Cash: 150% of the accommodation fee will be collected as a deposit and will be settled at check-out.
*Excluding advance card payments

Yes, we accept reservations up until the day before.
[Cake] Whole cakes for two are available from 2,200 yen (9cm). We will write your desired message on the plate.
[Bouquets] We have bouquets available in various price ranges, such as 3,300 yen and 5,500 yen. Please let us know your preferred color.
*The prices shown include tax.

Preschool children may stay in the same bed for free.
*Up to one child can share a bed.
*Elementary school students and above will be charged the same as adults.
*Extra beds are not available for shared sleeping.

Yes. We will provide them free of charge. As the number is limited, please contact us in advance if you require one.

There is no charge for preschool children. Elementary school students and above will be charged the same as adults.

Yes, please contact the hotel directly to inquire about availability and reservations.

Yes. We have rooms that have been designed with the width of the corridors, bathrooms and toilets in mind to ensure you have a comfortable stay.

We kindly ask that you refrain from staying with pets.

Yes. All rooms are non-smoking. If you wish to smoke, please use the smoking room on the 19th floor.

Please refrain from coming to the store wearing only beach sandals or, for men, tank tops.

A 50% cancellation fee will be charged if you cancel 2 days prior to your stay. For details, please see the accommodation terms and conditions.

Reservations are scheduled to begin in March 2025, with the hotel scheduled to open on April 24, 2025.

Unfortunately, we are unable to reserve or guarantee seats at any of our restaurants. Thank you for your understanding.

Yes. We have curtained private rooms available for up to six people with an advance reservation.

Yes. You can use the restaurant "THE KITCHEN ONE FUKUOKA HOTEL" on the 19th floor. However, we do not accept reservations for breakfast.

Yes, we accept reservations up until the day before.
[Cake] Whole cakes for two are available from 2,200 yen (9cm). We will write your desired message on the plate.
[Bouquets] We have bouquets available in various price ranges, such as 3,300 yen and 5,500 yen. Please let us know your preferred color.
*The prices shown include tax.

For hygiene reasons, we ask that you refrain from bringing food into the restaurant.

Yes, we have a children's menu.

Yes. If you have any allergies or food preferences, please feel free to let us know.

The restaurant is entirely non-smoking. If you wish to smoke, please use the smoking room on the 19th floor.

Please refrain from coming to the store wearing only beach sandals or, for men, tank tops.

The restaurant does not charge a cancellation fee. If you need to cancel, we would appreciate it if you could contact us as soon as possible.

The large banquet hall "THE BALLROOM" (6F) can accommodate 40 or more people.
The small banquet room "CHEF'S TABLE" (19F) can be used for 20 or more people.

Yes, we will make suggestions based on your budget.

Yes. We have original products, so we will make suggestions according to your budget.

Yes, we have a children's menu.

Yes. If you have any allergies or food preferences, please feel free to let us know.

Yes. All banquet rooms are non-smoking. We have a smoking room available near the venue.

Yes, free Wi-Fi is available throughout the hotel.

We accept American Express, Diners Club, VISA, MasterCard, JCB, Discover, UnionPay, etc.

Yes, the building is barrier-free.
*There is one handicap room available.

Yes, we have them available, although the number is limited.

Yes. We have a nursing room equipped with a diaper changing station and a water heater for preparing baby formula, as well as a large multi-purpose restroom that can accommodate strollers.

There is no free shuttle bus available.

We apologize for the inconvenience, but please use a nearby paid parking lot at your own expense.

Nearby paid parking: Tenjin Underground Mall South Parking Lot "S2" Exit, go up to B2F and you will find the hotel entrance.
Available times for entry and exit: 6:30-24:00 (closed on January 1st)
Storage restrictions: Overall length 5.5m Overall height 2.0m Overall width 2.0m

We do not allow children under 2 years old or children wearing diapers to use the facility.
Children under 13 must be accompanied by an adult.
According to Fukuoka City ordinance, mixed bathing with children aged 7 and over is prohibited in principle.

We do not allow people with tattoos to enter the baths. In addition, tattoos can only be used if they can be covered with a cover sticker or similar.